Privacy Policy

Trackly ("Trackly", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the "Service"). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

a. Personal Data

Personally identifiable information, such as your name, email address, phone number, job title, and company name, that you voluntarily give to us when you register for the Service, create or modify your user account, or when you contact us.

b. Usage Data

Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service. If you are using our mobile application, this information may also include your device name and type, operating system, phone number, country, and likes and replies to a post.

c. Time Tracking Data

Information related to your time tracking activities, including clock-in and clock-out times, project associations, task details, locations (if location services are enabled, including IP addresses used for clock-in/out), and any notes or comments you add to your time entries.

d. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange services from us. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Stripe), and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

e. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy (if applicable, or integrate here).

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Provide, operate, and maintain our Service.
• Process your transactions and send you related information, including purchase confirmations and invoices.
• Improve, personalize, and expand our Service.
• Understand and analyze how you use our Service.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes (with your consent where required).
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Monitor and analyze trends, usage, and activities in connection with our Service.
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Trackly and others.
• Comply with legal obligations.

3. Data Sharing and Disclosure

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

b. Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

c. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

d. With Your Consent

We may disclose your personal information for any other purpose with your consent.

e. Within Your Organization

If you use Trackly as part of an organization, your information (including time tracking data) will be accessible to administrators and designated managers within your organization.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last modified" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]

Disclaimer: This document is for informational purposes only and does not constitute legal advice. Please consult with a legal professional for advice tailored to your specific situation.